A want of understanding:

The service industry, nobody knows its exact definition anymore. That blue collar working class society looks down upon is best described by Tyler Durden : 'Look, the people you are after are the people you depend on. We cook your meals, we haul your trash, we connect your calls, we drive your ambulances. We guard you while you sleep. Do not... fuck with us.'
I being on of these people am regularly frustrated by the corporate muppets who, until recently were as important as the manual labour force. But can an algorithm replace middle management?
Could your fortune 500 company be automated at the board room level based on the inputs of the work force?
I say it can. Artificial intelligence is a decision making program, when tasked it processes accumulated data provided by an input source to postulate the best outcome. That describes every office based job from management to administration and, at the time of writing, those tasks are done by people sitting at home wasting hours each day attending online video sessions while chatbotgbt runs the business more effectively. Meaning every job appointment above the threshold of physical labour can be replaced by chatbots running algorithms, Siri, Alexa and Cortana sign the paychecks. I welcome the concept and forecast in less than a decade paper pushing employees will be phased out for a.i. replacement capable of, at minimum, reading. Audio books in my opinion are not books anymore than streaming movies to your smartphone is a full cinematic experience. Reading something engages you but having someone else read to you puts you to sleep. People tell stories, people are not always storytellers and I prefer the narrative voice in my mind over a voice actor. So why won't anyone read?
A want of understanding, or the absence thereof works in three parts. Based on simple observation and my experience